According to a Facebook post from the Maine State Police, four million personal records of Time Warner Cable customers – particularly customers since 2010 who have used the MyTWC app – may have been exposed on the internet because they were stored on an Amazon server without password protection by a vendor.
The breach was discovered by a third party firm that was working to resolve a data breach at another company.
Charter Communications, which owns Time Warner Cable, has said that the disclosed information may include transaction information, email addresses, and usernames among other information. They do not believe that social security numbers were involved.
Time Warner Cable customers who have used the MyTWC app are encouraged to change their user names and passwords.